What We Collect and Store
While you visit our site, we will track:
- Products you’ve viewed: We’ll use this to, for example, show you products you’ve recently viewed.
- Location, IP address, and browser type: We’ll use this for purposes like estimating taxes and shipping.
- Shipping address: We’ll ask you to provide this so we can, for instance, estimate shipping costs before you place an order.
We also use cookies to keep track of the contents of your cart while you browse our site.
When you purchase from our store, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We will use this information for purposes such as:
- Sending you information about your account and order
- Responding to your requests, including refunds and complaints
- Processing payments and preventing fraud
- Setting up your account for our store
- Complying with any legal obligations we have, such as calculating taxes
- Improving our store’s offerings
- Sending you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.
In general, we store information about you for as long as we need it for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address, billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Our team members have access to the information you provide us. For example, both administrators and store managers can access:
- Order information, such as what was purchased, when it was purchased, and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds, and support you.
What we share with others
We share information with third parties who help us process your orders.
How long your data is retained
For users that register on our site (if any), we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Site administrators can also see and edit that information.**
Payments
We accept payments via PayPal. When processing payments, some of your data will be sent to PayPal, including information required to process and manage the payment, such as the order total and billing information.
Please see PayPal’s Privacy Policy for more information.
Newsletters
If you have subscribed to our newsletter, are a member of our site (and can log in), or have made purchases on our site, you are likely to receive emails from us.
We will only send you emails you have subscribed to or that are part of the service we provide to you.
To send you emails, we use the name and email address you provided to us. Our site also logs the IP address used when subscribing to prevent system abuse.
No other identifiable information is tracked outside this site except for the email address.
Cookies
If you visit the login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, several cookies will be set up to save your login information and screen display choices. Login cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. When you log out, the login cookies will be removed.