PRICES:
Our offers and price lists are established during the update of our Webshop. Khaoszophy reserves the right to modify offers and prices. Transportation fees are the responsibility of the customer. Prices are non negotiable.
DELIVERY TIME:
At reception of payment, we need an extra 24h-48h delay to process your order. Packages should get to you within 1 week for Europe, 2 weeks for the rest of the World. If not, please check your local post office as sometimes your postman “forgets” to leave you a notice that your package is on hold!
PACKAGING:
We provide very resistant packaging to ensure your items get to you safely.
Shipping Rates can be found here.
CLAIMS:
All complaints must be addressed to [email protected] within five days following reception of merchandise. We are not responsible for lost packages that are not registered.
If you have not received your registered package within 2-3 weeks, please let us know so that we can file in a complaint and track down your package. We will not accept any claims 2 months after date of purchase.
GUARANTEE:
All items are new unless indicated otherwise. All items seen on webshop are in stock and therefore available for purchase. However, our stock is directly linked to the webshop so we cannot guarantee availability of items should you choose to delay sending payment. Reservations are not available.
PAYMENT METHODS:
Paypal and Bank Transfer.
SHIPPING RATES:
Shipping rates are automatically calculated at checkout. They depend on total weight of order (which also includes packing) and are based on official French shipping rates. They are non negotiable.